Privacy & Policy
BayLock Pros is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you contact us or use our services, we may collect the following types of information:
- Name, phone number, and email address
- Service address or vehicle location
- Vehicle make, model, and year (for automotive services)
- Service history and notes
- Information submitted through our website contact form
2. How We Use Your Information
We use the information we collect to:
- Provide and complete requested locksmith services
- Contact you regarding appointments, quotes, and follow-ups
- Maintain records for billing and service documentation
- Improve our services and communication
3. Information Sharing
BayLock Pros does not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following circumstances:
- With service partners necessary to complete your request (if applicable)
- When required by law or to protect the safety and rights of our business or clients
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Third-Party Platforms
Our website may contain links to third-party platforms including Yelp, Nextdoor, and Thumbtack. These platforms operate under their own privacy policies, and we encourage you to review them. BayLock Pros is not responsible for the privacy practices of these platforms.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us directly. We will respond to all requests promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website at baylockpros.com. Your continued engagement with our services constitutes acceptance of the updated policy.
8. Contact
For any questions or concerns regarding this Privacy Policy, please contact us at:
BayLock Pros | 2970 Mandela Pkwy, Oakland, CA 94608
(510) 328-3981 | ✉ [email protected] | baylockpros.com